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Frequent asked questions

Do I need to pay any value in advance?

No. You only pay when you pickup the vehicle.

There is a minimum reservation period?

Yes. For motorcycles the minimum is 2 days. For automobiles the minimum is 1 day.

Which documents I need to provide?

You need to provide the personal identification of the drivers and their license to drive the requested vehicle. The drivers must have at least 18 years old.

My reservation is valid until when?

After our confirmation, the reservation is valid until one hour after the time determined to pickup the vehicle.

What is the fuel policy?

When you return the vehicle, the fuel level must be the same as when it was picked up.

Which locations are available?

You can pickup or droop off the vehicle wherever you want. We have a pickup and delivery service to make our vehicles avaiable at your location. The service is free on Funchal and at Renting Madeira Store. For Caniço and Airport has a cost of 7,5€ per delivery. For other locations, please contact us.

When and how I pay my booking?

You pay your booking when you pickup your vehicle. You can pay with money or credit/debit card.

PLUS: If you pay with money, you can leave only the security deposit/caution, and, at the drop off we refund the difference to the reservation amount. Example - The reservation price is 60€, and the security deposit/caution is 150€. At the pickup you leave the caution of 150€, and at the drop off we return to you 90€.

What is the Security Deposit / Caution?

The Security Deposit or Caution normaly corresponds to 1,5% of the vehicle's values. This will be the unique client's responsability in case of any damage with guilty, otherwise the value is retuned to the client at the end of the renting.

No hidden tricks or fees!

I can not find the answer to my question!

For the complete renting information, please read our Terms and Conditions.

ADVANTAGES

Rent your vehicle in a easy and fast way. We confirm your booking in a small period of time, by phone or e-mail.

Pay at pickup

You don't need to pay in advance. And also, no credit card needed.

Full insurance

Collision Damaged Waived (CDW) and Personal Accident Insurance (PAI)

Multiple locations

Pickup the vehicle where is more convenient to you. Free Service in Funchal.

Unlimited Kilometers

Drive without concerns. With us you can drive everywhere.

Uncomplicated

Hassle free at the airport